About the role
As a growing business, we are recruiting an additional new position of either a Grants Officer or Senior Grants Officer depending upon experience. This is a hybrid role working from home with travel to our Newcastle or London office depending on client and team meetings, expected around once a week. We will provide all the office equipment you need to work comfortably and efficiently from home.
You will be integral to the delivery of a range of projects with key responsibilities including:
- Managing your workload daily to support the delivery of grant programmes including eligibility checks, assessments, monitoring returns, outcome communication and servicing clients with programme updates. We use online grantmaking systems including Blackbaud Grantmaking and Fluent Flexi-Grant™
- Managing day to day interactions with clients, their grantees and guiding potential applicants with their enquiries. This will include telephone, emails, and teams/zooms calls
- Working collaboratively with the team to meet client deadlines
- Bringing your skills and expertise to programmes to support existing programme learning and reflection, and recommendations to the design of new programmes
- Producing high quality customer service with your team through communication, and recommendations. These include infographics, dashboards and recommendation portfolios.
- Undertaking site visits both virtually and face-to-face, client meetings as required and payment recommendations for authorisation.
In addition, we expect Senior Grants Officers to manage our more complex grant funds, lead from programme design through to impact measurement, and have the ability to manage other members of the team.
How to apply
For more information and to apply please click here